All partners, including Indirect Resellers, are required to accept the new Microsoft Partner Agreement, prior to January 31, 2020, to ensure no disruption of their ability to create new customers or place new orders for existing customers in the Microsoft’s Cloud Solution Provider (CSP) program.

Products under the CSP program include Office Apps and Office 365 plans purchased through Intermedia under our reseller program. The requirement to accept the new Partner Agreement comes from Microsoft (not Intermedia) and applies to all “Indirect Resellers” (including you) that purchase these services through a Microsoft “Indirect Provider” (such as Intermedia).

Just in case you have missed the announcement from Microsoft, here is what you need to do:

Action required

If you have already onboarded to the Microsoft Partner Center

You must log-in to the Microsoft Partner Center (https://partner.microsoft.com/en-us/dashboard) with Global Administrator credentials and accept the Microsoft Partner Agreement on the Microsoft Partner Center dashboard page.   

If you have not already onboarded to the Microsoft Partner Center

Please begin the onboarding process now, as it may take several days. Go to this page to start the onboarding process. Detailed steps are available in the Partner Center Onboarding and Microsoft Partner Agreement guide available here. Accepting the terms of the new Microsoft Partner Agreement is part of the onboarding process.

Additional information and details are available on the Microsoft Indirect Reseller CSP Gallery page – including FAQs regarding Partner Center Onboarding and the Microsoft Partner Agreement.

Frequently Asked Questions

Q: Why is Intermedia asking me to accept Microsoft terms?

A: Microsoft has been sending notifications to Indirect Resellers for several months regarding accepting the Microsoft Partner Agreement.  Microsoft has asked Indirect Providers to assist in getting the word out to their resellers that have not yet accepted the Microsoft Partner Agreement. 

Q: I purchase through the Intermedia Control Panel, so do I have to do anything?

A: Yes. If you purchase CSP services (such as Office Apps or Office 365 plans) from Intermedia under our reseller program, then, even if you have previously provided your MPN (Microsoft Partner Number) to Intermedia, you are still required to log-in to the Microsoft Partner Center as a global administrator to accept the Microsoft Partner Agreement before January 31, 2020. When Intermedia places your next Office Apps or Office 365 order with Microsoft, our system will verify whether you have accepted the Microsoft Partner Agreement; after January 31, 2020, the order will fail if that acceptance has not occurred.

Q: I purchase through multiple Indirect Providers so do I have to accept the Microsoft Partner Agreement terms with each of my Providers?

A: No.  As long as you are using the same MPN with all the Indirect Partners, you only need to accept the Microsoft Partner Agreement once through your Microsoft Partner Center.  This agreement is between you and Microsoft and not specific to an individual Indirect Provider.

Q: What if I do not have an MPN?

A: We encourage our resellers that resell Office Apps or Office 365 to participate in Microsoft’s Partner Network.  More information is available here: https://partner.microsoft.com/en-us/membership

Q: Where can I get additional information about Microsoft Partner Center Onboarding and the Microsoft Partner Agreement?

A: Additional information and details are available on the Microsoft Indirect Reseller CSP Gallery page – including FAQs regarding Partner Center Onboarding and the Microsoft Partner Agreement.

Q: How do I affiliate my Office Apps and Office 365 purchases through Intermedia with my Microsoft MPN and Microsoft Partner Center?

A: Resellers can enter their MPN through the Intermedia Control Panel under My Partner Account > Microsoft partner network ID.   It is also recommended that resellers accept Intermedia’s invitation to be their Microsoft Indirect Provider.  Click this link to accept this invitation and to authorize us to be your Microsoft indirect provider: https://partnercenter.microsoft.com/commerce/indirectresellers/relationshiprequest/fefe77f5-ea77-4103-b1e2-b543dd10a924