Important:  Support is provided only to Partner Account Contacts.

Our Support Team is authorized to give assistance and provide any information regarding Partner/end-user accounts only to those who are registered as Partner Account Contacts.

You can review the list of Partner Account Contacts under Partner Portal > My Partner Account > Partner Account Contacts.

Note: end-user account contacts cannot contact Intermedia Technical Support.

Contacting Support

How to contact Support

Reviewing Support cases

How to view Support cases

Using the Extended Services portal

How to use the Extended Services portal