My Balance section displays balance details for your private label account.

  • A positive account balance means that payment is owed to Intermedia.
  • A negative account balance means that services are owed to you.

Please note that Intermedia has backbilling system for Partners. Monthly payment is calculated as a summ of all the the charges for cervices enabled/provided in the previous month. You can find details on any transaction by clicking on it's number.


 Service Charges column represents fees and credits to you for services that Intermedia has provided on your behalf to your customers.

Payments column represents monetary transactions that have occured between your account and Intermedia.

You can save the transaction list to a CSV file by clicking on Export to CSV button.


Intermedia also provides tools for direct billing of the customers. For more information, please have a look at the Customer Billing Tools article.