Once the shell voice services account is created, you can proceed to the installation of voice services on the account.

To install voice services:

  1. Navigate to Voice Services > Lookup Customers
    Lookup customers
  2. Select the account and click Manage
    Manage selected account
  3. Review account infomation and click Install voice services
    Install voice services
  4. Validate customer location using the Pre-qualification tool: check address, numbers and click Prequalify
  5. If everything is in order, proceed to selecting the plan and click Request a new quote
    Lookup customers
  6. Click Start Selling Voice
    Start selling voice