You will find a Link to Onboarding tools on Homepage as well as Intermedia news, links to Sales documentation, and other useful links.

How To Create A New Onboarding Case

How Do I Contact Support?

How Do I Use Extended Services Portal?

customer accout management

Customer Accounts is where you can create and manage subaccounts.

How To Create End-User Account

How Can I Accept Master Service Agreement (MSA)?

Disabled Subaccounts


Product Selection

Customer Billing Tools

My Balance

Reports Overview

My Partner Account

My Partner Account is about managing your billing information, branding and email customization, and setting up portal access.

How Do I Create New Partner Account Contacts?

How Do I Reset My Partner Portal Password?

How Do I Restrict Access To The Partner Portal?

Customization In Partner Account

How To Connect Account To Microsoft Partner Network

How To Use Event Log