July 21, 2020 – New University and Sales partner roles available in Partner Portal

In order to improve partners' experience and provide more flexibility in account contacts permissions new partner roles added to Partner Portal.

Sales role: Access to certification and quotes creation without the possibility to create or access customer accounts.
University: Access to the educational part of Portal: certification, Knowledge Base, and sales materials. No access to any other Portal features.

Learn more about partner roles

June 30, 2020 – Contact Center certification to start selling Contact Center

Partners who want to sell Contact Center only must complete the Contact Center Sales Certification (instead of Unite Sales Certification as it was before). This makes it easier for partners who want to sell Contact Center but aren’t yet ready or interested in selling Unite. Completion of the certification by one user within their organization will enable Contact Center on partner account, opening up the Quote Tool for Contact Center. The enablement can take up to one hour.

June 24, 2020 – Create Account Wizard link in Advisor Quoting Tool

Now you can easily copy a link to Create account Wizard with the pre-filled information from quote and provide it to your customer by clicking the link icon or by clicking Action and selecting Copy 'Create Account' link in Advisor Quoting Tool. Learn more about Quoting Tool

October 1, 2019 - New Pricing for Intermedia AnyMeeting®

Intermedia AnyMeeting (sold as Online Meeting for our Private Label Resellers) pricing change effective immediately and it has already been applied to your account. The changes will be reflected in the next billing cycle in November.

The Online Meeting Lite package will be no longer offered as of 11/1/19.

Note: for partners who have customers on Online Meeting Lite, we will be migrating them to Online Meeting Pro on November 1, 2019. No additional action is required from you or your customers.

September 9, 2019 - New Enhancements for Unite

July 29, 2019 - Autotask Integration: PSA Web services API upgraded to version 1.6.

June 14, 2019 - Autotask PSA integration is now available in Beta

June 10, 2019 – PC Backup End of Life announce

June 6, 2019 - New Partner Billing Enhancements

June 6, 2019 - Updates to your Intermedia agreements