This article describes Co-Branded model — a part of the Intermedia Reseller program which allows selling Unite products under the Unite/Intermedia brand. The selling procedure is the same as under the PLR model, however, the products (Unite, AnyMeeting, and SecuriSync) will have Intermedia branding.

Main features of the Co-Branded model

Co-Branded model is a part of the Reseller program. You can sell both Unite and Elevate (Unite through the Co-Branded Model and Elevate through the PLR model) for individual subaccounts.

Both Co-Branded and White Label subaccounts will be available on a single Active Accounts page.

Active accounts

Pricing, packaging and promotions setup will be exactly the same as for the Private Label program.

The model is available for Unite products only, standalone SecuriSync, standalone Anymeeting, and CloudServer accounts are currently not part of the Co-Branded model.

Hosted Exchange, Email Encryption, Email Archiving, Email Protection and Office Apps are available as add-ons to Unite Co-Branded.

End-customers with the Co-Branded model will see Intermedia-branded products in the Control Panel and use Unite, SecuriSync and AnyMeeting applications - desktop, mobile, web (instead of Elevate, ShareSync, and OnlineMeeting). All notifications will have the Intermedia branding.

Each individual subaccount can have either Unite/SecuriSync/AnyMeeting or Elevate/ShareSync/OnlineMeeting branding. Mixed setups are not supported.

End-customer accounts migration from Elevate to Unite is not supported. In case end-customer requests the switch from Elevate to Unite Co-Branded, new end-customer account should be created using Unite Co-Branded plan.

Reference table: Advisor, PLR, and Co-Branding models

 

PLR

Co-Branded

Advisor

Go-to-market brand

Your brand

Co-Branded

Intermedia brand

Services brand

White label

Intermedia is obscured from all customer-facing interfaces and documents

Intermedia Unite™

The Intermedia Unite brand is used

Intermedia Unite™

The Intermedia Unite brand is used

Account management

Yes

Yes

No (the account owner can give permission)

Frontline support

Reseller

Reseller

Intermedia

Billing

Reseller

Reseller

Intermedia

Direct contact with Intermedia

No

No

Yes

How to start selling Unite under the Co-Branded model

Open Voice Services Tools page -> Unite Co-Branded tab. Here you will find the information about —Āertification needed to start selling Unite through Co-Branded.

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  • Log in to the Intermedia University
  • Select and complete Unite Sales Certification for Private Label and Unite Sales Certification for Co-Branded
  • Return to Voice Services Tools page
  • You'll be able to start selling Intermedia Unite
  • It may take up to one hour to see Intermedia Unite on your account after you become certified. Please contact PartnerCertification@intermedia.net if you have any questions.

After the certification is passed you can open Unite Co-Branded tab and start to create Unite Co-Branded account or quote.

Note: Unite Co-Branded Quote Tool works in a similar manner to White Label Quote Tool. You can find more information about the Quote Tool in the following KB article: Intermedia Unite Quote Tool.

FAQ

Q: Is Co-Branded a new program along with Advisor and Reseller?
A: No, Co-Branded is a part of the Reseller program.

Q: How can I start to sell Unite through the Co-Branded?
A: You should pass Private Label and Unite Co-Branded certification to participate in the program. 

Q: Which products could be sold through the Co-Branded model?
A: 

  • Unite (Intermedia Unite + AnyMeeting + SecuriSync)
  • Hosted Exchange
  • Email Encryption
  • Email Archiving
  • Email Protection
  • Office Apps as add-ons to Unite

Q: Will Advisors be able to sell through Co-Branded?
A: No, Unite Co-Branded model is available only for Resellers. 

Q: May end-customer be migrated from Elevate to Co-Branded per request?
A: Migration from PLR model to Co-Branded one is not supported. New end-customer account on Co-Branded plan has to be created in this case. 

Q: Will prices for Unite Co-Branded differ from Elevate?
A: No, all prices for Elevate and Unite Co-Branded will be the same. 

Q: Will customers with the Unite Co-Branded accounts communicate with Intermedia?
A: Resellers will support their customers by themselves. Intermedia will provide further support to Resellers. 

Q: How can I check is it a Co-Branded account or an Elevate account?
A: Check the account plan, Co-Branded subaccounts have a specific plan name (Unite Co-Branded or Unite Pro Co-Branded).